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(Senior) Mediation Zone Consultant (M|F|D)

Permanent Position | Full-Time 38.5 hours/week | 1010 Vienna / Hybrid

SINN Consulting GmbH is an internationally active IT consulting company and SAP Gold Partner, specializing in SAP BRIM (SOM, CC, CI, FI-CA). We deliver tailored solutions to our clients.

Innovation is at the core of what we do. We consistently explore cutting-edge developments, such as SAP BTP, SAP Convergent Mediation by DigitalRoute, cloud technologies, SAP Entitlement Management, and more.

As a Mediation Zone Consultant at SINN Consulting you will work on exciting projects for top-tier players across diverse industries, including telecommunications, data-driven energy providers, retail, and travel agencies. You will be involved end-to-end, from requirements analysis to go-live, always collaborating closely with clients and cross-functional teams.

Your Responsibilities

  • Strengthening and expanding our knowledge area in Mediation Zone.
  • Analyzing customer requirements, supporting solution design, and implementing these solutions.
  • Developing and documenting Mediation Zone objects in line with business requirements.
  • Creating and optimizing workflow designs and integrating them into complex IT landscapes (SAP and non-SAP).
  • Identifying and resolving code- or system-related issues while continuously optimizing existing processes.

Your Profile

  • Several years of experience with Mediation Zone platforms (e.g., SAP Convergent Mediation or similar).
  • Solid expertise in SQL, database concepts, and proficiency in one or more programming languages (e.g., Java, Python, etc.).
  • Experience in workflow design, implementation, and integration within complex IT systems.
  • Strong process understanding with the ability to creatively and customer-orientedly develop technical solutions.
  • Excellent communication skills to bridge technical and non-technical stakeholders.
  • Willingness to travel (approx. 5-10%, depending on client and project).

Our SINN-ful Offer

  • Onboarding: A mentoring and buddy system for a smooth start.
  • Career Development: Comprehensive certification and training programs through our internal academy and directly with SAP SE.
  • Flexible Work Arrangements: Hybrid work model (approx. 50% home office) and flexible working hours through flextime.
  • Additional Benefits: Public transport pass, company phone and laptop (also for private use), sports programs, health services, private pension plans, a company car for private use (depending on level and tenure), and bonuses.
  • WIPP Lounge: A well-equipped lounge with a dartboard, board games, Xbox, snacks, and beverages.
  • Compensation: Gross annual salary up to €100,000, including a 20% variable component. Your actual salary will be determined based on your qualifications and experience during the application process.

Your Contact Person

HR Manager SINN Consulting

Katharina Szczypta

HR Manager